
Frequently
asked questions:
When
I use the loop
or auto play
control on a flash movie,
it does
not loop or auto play
Can the Flash
Toolbar work in PowerPoint 97
A
message box has appeared saying the WizKit Flash Toolbar
has
failed and needs updating
I
have used the transparent
option; however, my flash movie and/or
the movie box is not transparent
The
Flash Toolbar was installed and working, but now the Toolbar
has disappeared
How
can I manually install
or re-install the
Flash Toolbar
(Demo or Full version)
Can
the tool be installed on a network via a push system, e.g. SMS
What
changes can be made to corporate
versions of the
Flash Toolbar?
The
flash movies (swf files) played okay in the flash player; however,
once
I imported them into PowerPoint using the Flash Toolbar the action
scripts or navigation did not work correctly
Activating, deactivating or purchasing
the WizKit Flash Toolbar
Answers:
When
I use the loop or auto play control on a flash movie,
it
does not loop or auto play, why?
The tool will
always set the loop or auto play options that exist in PowerPoint, but not all movies have been
built in such a way as to allow them to loop or auto play this way, e.g., they might have an
in-built command to hold on to the first screen until the user clicks a
button within the movie. In most cases, the way in which the flash movie
has been built will override any command applied to the flash movie in
PowerPoint.
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Why
does the Flash Toolbar not appear when the tool is loaded in PowerPoint
97?
The
Flash Toolbar is not compatible with PowerPoint 97. If loaded into
PowerPoint 97, it will not give and error message or cause a problem,
but the toolbar itself will not be visible or useable.
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A
message box has appeared saying the following: 'This version of the WizKit
Flash Toolbar has failed. Please contact The-In-Shop for updates and
information'.
This
message will appear if:
a.
Your demonstration version of the tool has expired, in which case
please update to the full version
b. Your system has undergone a change that the tool no longer supports,
e.g. new system software
If
you are a registered user and you think the answer may be 'b', then email
your user details to us using the email address registered to your
version of the Flash Toolbar to find out if a free update is available.
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I
have used the transparent option; however, my flash movie
and/or
the movie box is not transparent.
The tool will
always set the transparent options that exist in PowerPoint, but not all movies have been
built in such a way as to allow them to use this option. In most cases,
the transparent command in PowerPoint, applied manually or via the Flash
Toolbar will not result in a transparent flash movie or movie box.
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The
Flash Toolbar was installed and working but now the Toolbar
has disappeared.
It
may be that the toolbar has been closed. To
manually make the toolbar appear, use the menu command
'View/Toolbar' and select the tool that you wish to
use, as shown in the image below. If
the tool or toolbar does not appear in this list, then use the
option below to check that the tool is loaded correctly.

To
check that the Add-in is correctly loaded, use
the menu command 'Tools/Marco/Add-Ins'.
This will display the Add-ins dialogue box. The
Add-in should be listed in the Add-Ins dialogue box, and
depending on your version of PowerPoint it should have a tick or
cross next to the name, to show that Add-in is loaded. Select
the Add-in you require and then click the 'Unload'
button, and then click the 'Load'
button. This
should reload the Add-in and cause the tool or toolbar to
reappear.
If
the tools Add-in is not shown in the Add-ins box, repeat the install steps
shown in the guide below.
For
an illustrated step-by-step guide to installing PowerPoint Add-ins
click here.
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Can the tool be install
on a network via a IT system, e.g. SMS
The Add-in can be placed in the default Microsoft PowerPoint Add-in folder and
will be automatically added to PowerPoint.
Or,
it can be placed in any other location and loaded by adding the registry
entry: HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 11.0 \
PowerPoint \ AddIns \flash_toolbar. The correct details for your network
can be found by manually loading the Add-in and then searching the
registry for the Add-in name.
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What
changes can be made to corporate versions for the Flash
Toolbar?
If you are a major company and are thinking of purchasing a corporate licence
for the tool, we would be happy to make a range of changes to the tool
to better suit your users' individual needs. These can include items
such as:
- Changing
the tool defaults to meet the company standards
- Locking
options to enforce a company standard
- Changing
the tool functions or actions
- Adding
or removing items on the toolbar
- Changing
the destination URL for the help button to a custom page on your
network
- Assisting
with a network-wide push install to all users
- Creating
a custom web installer on your intranet, allowing users to choose if
they wish to install your custom version
- Linking
the installer and/or the toolbar and tools to an online log showing
user and tool use
The
above options will be charged as an additional costs on top of the corporate
licence fee.
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The
flash movies (swf files) played fine in the flash player; however, once
I imported them into PowerPoint using the Flash Toolbar, the action
scripts or navigation did not work correctly.
The
Flash Toolbar automates the complex manual import of the flash movie
process. It does not change or alter the movie itself in any way. The flash movie
will behave/play the same manner regardless of how it was inserted into
the PowerPoint presentation.
If the movie is not playing as expected,
or in the same way in which it plays within the flash player, it is
normally one of two reasons:
- The
installed copy of Flash and/or its accompanying files are out of
date. Remember that the files used to play the flash movie within its own player may not
be the same files it is using to play a movie within PowerPoint. It is
recommended that you update your copy of Flash to the newest version
available at
www.flash.com.
- It may be that the features you are using are not
compatible with flash movies used within the PowerPoint environment.
Normally this only affects a few types of non-linear navigation and
complex action scripts that save variables or communicate with the host
system. It is recommended that you simplify the movie in the areas that
are failing.
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Activating, deactivating or purchasing
the WizKit Flash Toolbar
Demo version:
The Wiz-Kit Flash Toolbar can be downloaded as a fully working demo
version. To activate the demo, simply click the 'i' icons in the toolbar,
enter your details and click the 'Activate' button. The toolbar will then
become active for the trial period.

Full version:
When you purchase the full version of the Wiz-Kit Flash Toolbar, an
activation code will be emailed to you within a maximum of 24 hours. Once
you have the activation code, copy and paste it into the 'Code' field and
click the 'Activate' button. This will log your code to your computer and
activate the toolbar.
Deactivating the toolbar and/or moving the toolbar to a new computer:
Once activated, the toolbar is linked to your individual computer. If you
wish to move the toolbar to another computer, you will first need to
deactivate the version on your current machine. To deactivate the toolbar,
simply click the 'Deactivate' button. This unlocks your activation code
from that computer. You can then activate the toolbar on any other
computer by using your activation code.
Purchasing:
When purchasing the toolbar, you should first download and install the
demo version. This will ensure that it meets your requirements.
Once you are ready to purchase the full version, click the 'i' icon on the
toolbar to display the 'Buy Now' button. This will take you to the PayPal
site where you can purchase the toolbar using your Credit Card or PayPal
account. Once you have made a payment and the payment approval has been
sent to In-Support, an activation code will be emailed to you. This will
normally occur within an hour and should take no longer than a maximum of
24 hours. If for any reason you have not received your activation code
within 24 hours, please contact
info@the-in-shop.com.

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